As Business owners, we have been told to delegate, delegate, delegate to free up our time. But do we know what it means?
As
per Google “Delegation” Means “the action or process of delegating or being
delegated”.
We
researched and found that there are 10 Levels of Delegation, and the aim is to
move from the lowest level 1 to the highest level, For Those of us who struggle
with trust issues or think delegation isn’t for us probably misunderstand how to
delegate as a leader.
Actually
Speaking..
- You
don’t have to outsource an entire project.
- You
don’t have to outsource any of it either.
There are 10 levels of
delegation. “A lot of people, when they have hesitancy towards delegating, it’s
because they’re stuck in one or the other,”
So,
let’s break down the 10 levels and how Business owners can use them to become
less stressed and more productive.
The 10 Levels of Delegation
Level 1: “Wait to be told” or “Do exactly what I Say” or follow my
instructions precisely. “This is the instruction. There is no delegated freedom
at all. The ultimate responsibility is still on the person who delegates.
Level 2: “Look into this and tell me the situation, I
will decide”.
This
is asking for investigation and analysis but no recommendation. The person
delegating retains the responsibility of assessing the options before making
the decision.
An
example is if someone recommends a certain CRM & Sales System you’ve never
heard of, then you might want to have someone on your team get more information
about the software before you buy it.
Your
assistant can research for you, bring you the information, and you can make an
informed decision from there.
Level 3: “Look into this and tell me the situation, and
We’ll Decide together”
This
is having a subtle important difference to the Level 2 delegation. This Level
of delegation encourages and enables the analysis and decision to be a shared
process, which can vary help full in coaching and development.
If
you’re able to start delegating at this level, that’s a good sign. Why? Because
it shows you are trusting your assistant to do everything they can and explore
all the options for you. You’re letting go of a bit of control. Plus, reducing
information overload by trusting your assistant’s advice helps you to make
decisions combinedly & more quickly. As a business owner, it’s important to
make fast, informed decisions and then move on to growing your business.
Level 4: “Tell me the situation and what help you need
from me in assessing and handling it. Then we’ll decide.” This opens the
possibility of greater freedom for analysis and decision-making, subject to
both the people agreeing this is appropriate. Again, this level helps grow and
define coaching and development relationships.
Level 5: “Give me the analysis of situations (Pros, cons,
reasons, opinions) and recommendation. I’ll let you know whether you can go
ahead.” Ask for the analysis and recommendation, but you
will check the thinking before deciding.
Level 6: “Decide and let me know your decision and wait
for my go-ahead before proceeding.” The other person
is trusted to assess the situation and options and is probably competent enough
to decide and implement too, but for reasons of task importance, competence, or
perhaps externally changing factors, you prefer to keep control of timing. This
level of delegation can be frustrating for people if used too often or for too
long.
Level 7: “Decide and let me know your decision, then go
ahead unless I say not to” Now the person begins to control the action. The
subtle increase in responsibility saves time. The default is now positive
rather than negative. This is the very liberating change in delegated freedom.
Level 8: “Decide and take action-let me know what you did
(and what happened).” This delegation level, as with each increase up the
scale, saves even more time.
Level 9: “Decide and Take action. You need to check back
with me.” The most freedom you can give to another person
when you still need to retain responsibility for the activity.
Level 10: “Decide where action needs to be taken and
manage the situation accordingly.” It’s your
area of responsibility now.” The most freedom that you can give to another
person, and
“While
that may sound too fluid for some people, I want that,” Meisel says. “I don’t
want you to get stuck in this idea that it’s either ‘give it to somebody’ or
‘do it myself.’
Take
Action! A Simple Exercise so You Can Start Delegating Today
Meisel
gives us an exercise to get started on how to delegate effectively.
·
Step
1: Write down 10 things
you need to get done that you don’t want to do or shouldn’t be doing yourself.
·
Step
2: Think of the 10 levels
of delegation and notice that as you move through the levels, you move from
outsourcing (“do as I say”) down to true delegation (which is “Manage situation
accordingly”). Ultimately, you want to get to level 10,
·
Step
3: Take those 10 things
and see which of the 10 levels they might fall under, and that will clue you
into where your issues are and which providers you may need to hire to get
these things done.
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